> For the complete documentation index, see [llms.txt](https://one-loop.gitbook.io/help/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://one-loop.gitbook.io/help/die-one-loop-plattform/kommunikation/sms-und-whatsapp.md).

# SMS und WhatsApp

Hier wird die Kommunikation per SMS und WhatsApp im Kundenprozess behandelt.